Privacy policy.
Effective Date: [Month Day, Year]
Practice Name: [Practice Name] (“we,” “us,” “our”)
Website: [yourwebsite.com]
We respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, contact us, or use our online services.
1) What Information We Collect
We may collect the following types of information:
Information you choose to share
When you fill out a contact form, request a consultation, subscribe to updates, or email us, you may provide information such as your name, email address, phone number, and the message you send.
Website usage information (automatic)
When you browse the site, we may automatically collect basic usage data such as pages visited, device type, browser type, approximate location, and general site activity. This is typically collected through cookies and analytics tools.
Sensitive information
Please do not submit highly sensitive personal information through website forms unless the form clearly states it is intended for that purpose. If you are a client (or become one), clinical and protected health information (PHI) is handled through our secure clinical systems, not regular website forms.
2) How We Use Your Information
We use information collected to:
Respond to your inquiries and communicate with you
Provide requested services or scheduling information
Improve our website and understand what content is helpful
Send updates if you opt in (you can unsubscribe anytime)
Protect our site from spam, abuse, or security threats
Meet legal, ethical, or regulatory obligations (where applicable)
3) Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand site traffic. You may be able to control cookies through your browser settings.
We may use third-party analytics providers (such as Google Analytics or similar) to help us understand website performance. These tools may collect information such as IP address, device identifiers, and browsing behavior on our site.
4) Scheduling, Forms, Email, and Third-Party Tools
To run our practice, we may use trusted third-party services (for example, scheduling platforms, secure email marketing tools, website hosting, or form tools). These providers may process information on our behalf to deliver their services.
Common examples include:
Scheduling tools (to request or book sessions)
Forms (to request information or contact us)
Email providers (to communicate with you)
Website hosting (to run and secure the website)
Payments (if we accept online payments)
We only share information as needed to provide services and operate the website. Third parties have their own privacy practices, and we encourage you to review them.
5) Therapy, HIPAA, and Confidentiality
This website is primarily for general information and contact purposes. Submitting information through this website does not establish a therapist-client relationship.
If you become a client, your therapy records and protected health information (PHI) are handled according to our professional confidentiality standards and applicable laws, which may include HIPAA (for U.S. practices) and other state regulations. We do not treat general website contact submissions the same as clinical records unless clearly stated and secured through appropriate systems.
If you are experiencing an emergency, please call 911 or go to your nearest emergency room. You may also contact 988 (U.S. Suicide & Crisis Lifeline) if you are in the United States.
6) How We Share Information
We do not sell your personal information.
We may share information only in limited situations, such as:
With service providers who help operate the website or practice systems (as described above)
If required by law, court order, or to respond to a lawful request
To protect rights, safety, and security (e.g., fraud prevention)
With your written permission, when applicable
7) Data Security
We take reasonable steps to protect your information. However, no website or online transmission is 100% secure. Please avoid sending sensitive clinical details through standard contact forms unless the form clearly indicates it is designed and secured for that purpose.
8) Data Retention
We keep website inquiry information only as long as needed for communication, recordkeeping, and business purposes, unless a longer retention period is required by law or professional standards.
9) Your Choices and Rights
Depending on where you live, you may have rights related to your personal information, such as requesting access, correction, or deletion.
Email opt-outs: If you subscribe to emails, you can unsubscribe using the link in the email.
Cookie control: You can control cookies through your browser settings.
10) Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13 through this website.
11) External Links
Our website may include links to other websites. We are not responsible for the privacy practices of those websites.
12) Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
13) Contact
If you have questions about this Privacy Policy or your information, contact:
[Practice Name]
Email: [email address]
Phone: [phone number]
Location: [City, State]